The NRLCA has received calls from carriers indicating that management used the airlines` personal mobile phones to communicate service instructions while they were reporting mail. The Post Office informed local operators that SMS sent to rural airlines was limited to safety notifications and warnings. In addition, the agreement provides a comprehensive understanding of the implementation of a study on standards for rural organisms. Following construction in 10988 in 1962, the NRLCA and USPS concluded their first national contract agreement for agricultural companies. As a result of this contract, the heavy duty agreement or the payment assessment system (rural carriers are paid on the basis of an assessment of their respective routes). The obligations of all air carriers are credited and compensated accordingly). On August 12, 1970, President Richard Nixon signed the Postal Reorganization Act (PRA). The post office became a united States Postal Service, and the NRLCA became a union with collective agreements for wages and ancillary benefits. On July 3, 2012, arbitrator Jack Clarke awarded the NRLCA and USPS a new contract that lasted until 2015.  The NRLCA`s concessions in the new treaty reflected the concessions made by the APWU a year earlier. NNLCA Director of Labor Relations Joey Johnson accepted the contract with the USPS arbitrator, despite a two-year wage freeze, a two-tier wage structure and an increase in health care costs (from 19% to 24%) to accept.
Replacement companies for rural organizations and RPA, recruited under the new contract, faced a 20% reduction in wages without an increase in the cost of living. The new rent was reduced from $19.45 to $15.56 per hour.  The Post has released a video to help customers understand new delivery procedures to promote social remoteness during the coronavirus pandemic. The one-minute video entitled “Help Us Serve You: Mail Carriers” explains that factors knock on a customer`s door instead of ringing the doorbell. Instead of asking a customer to… On November 14, 2008, the NRLCA withdrew its support from the Quality of Life and Employee Participation (QWL/EI) program. The Post Office, which funded all of QWL-EI`s activities, focused exclusively on issues that supported the company`s objectives. The RNLCA saw that QWL/EI`s management was different from improving the “quality of life” for rural airlines and their managers. On 12 December 2008, the Post Office confirmed the complete closure of QWL/EI. NRLCA President Don Cantriel said, “They were looking for excuses to get rid of it; we gave them. In 2010, the NRLCA became a complete partner in the annual route (although the NRLCA has been involved in the trip from the beginning), and the factors raised a record 77.1 million pounds of non-perishable food for the poorest people in postal customers.
In the first 18 years, the amount amounted to more than one billion pounds.  Food action 2011 brought in 70.2 million pounds of food, bringing the total amount of donations in the history of the food trip to more than 1.1 billion pounds.